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	<title>Comments on: @ComcastCares: Now I&#8217;m a Believer</title>
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		<title>By: Communication 2.0 - How Comcast is using Twitter to care - an interview with @ComCastcares, Frank Eliason</title>
		<link>http://www.scottstead.com/2008/06/22/now-im-a-believer/comment-page-1/#comment-354</link>
		<dc:creator>Communication 2.0 - How Comcast is using Twitter to care - an interview with @ComCastcares, Frank Eliason</dc:creator>
		<pubDate>Wed, 25 Jun 2008 14:42:44 +0000</pubDate>
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		<description>[...] Scott Stead had a neighborhood outage repaired. [...]</description>
		<content:encoded><![CDATA[<p>[...] Scott Stead had a neighborhood outage repaired. [...]</p>
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		<title>By: Jill Foster</title>
		<link>http://www.scottstead.com/2008/06/22/now-im-a-believer/comment-page-1/#comment-353</link>
		<dc:creator>Jill Foster</dc:creator>
		<pubDate>Wed, 25 Jun 2008 01:40:42 +0000</pubDate>
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		<description>That&#039;s a refreshing, great(!) customer service story Scott.

Comcast gets a hug.</description>
		<content:encoded><![CDATA[<p>That&#8217;s a refreshing, great(!) customer service story Scott.</p>
<p>Comcast gets a hug.</p>
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		<title>By: Valeria Maltoni</title>
		<link>http://www.scottstead.com/2008/06/22/now-im-a-believer/comment-page-1/#comment-347</link>
		<dc:creator>Valeria Maltoni</dc:creator>
		<pubDate>Tue, 24 Jun 2008 00:12:57 +0000</pubDate>
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		<description>Thank you for the shout, Scott. Frank does have a team at the ready behind him, which is good for us. Imagine that, one single person with the will to be online most of the time and a team in the background changing a brand experience and perception. Are companies paying attention? Reputation is golden today.</description>
		<content:encoded><![CDATA[<p>Thank you for the shout, Scott. Frank does have a team at the ready behind him, which is good for us. Imagine that, one single person with the will to be online most of the time and a team in the background changing a brand experience and perception. Are companies paying attention? Reputation is golden today.</p>
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		<title>By: Lady Suspect</title>
		<link>http://www.scottstead.com/2008/06/22/now-im-a-believer/comment-page-1/#comment-345</link>
		<dc:creator>Lady Suspect</dc:creator>
		<pubDate>Mon, 23 Jun 2008 13:50:49 +0000</pubDate>
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		<description>Wow, that&#039;s Comcastic!</description>
		<content:encoded><![CDATA[<p>Wow, that&#8217;s Comcastic!</p>
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		<title>By: jonny goldstein</title>
		<link>http://www.scottstead.com/2008/06/22/now-im-a-believer/comment-page-1/#comment-344</link>
		<dc:creator>jonny goldstein</dc:creator>
		<pubDate>Mon, 23 Jun 2008 04:35:41 +0000</pubDate>
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		<description>Jonny cares too.</description>
		<content:encoded><![CDATA[<p>Jonny cares too.</p>
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